Vishram General Trading LLC Last Updated: July 2026

1.  Introduction

Vishram General Trading LLC (“Vishram,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you interact with our website, services, or business operations.

This Policy is prepared in compliance with:

• UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL)
• UAE Federal Decree-Law 5 of 2012 on Combatting Cybercrimes
• General Data Protection Regulation (GDPR) (for interactions with EU data subjects, where applicable)

2.  Data Controller

Data Controller: Vishram General Trading LLC Address: [Insert Full Address], Dubai, UAE Email: [Insert Privacy Contact Email] Phone: [Insert Phone Number]

For privacy-related inquiries, contact our appointed Data Protection Officer (DPO) at: [Insert DPO Email]

3.  Information We Collect

We collect and process the following categories of personal data:

Table

4.  How We Collect Your Data

• Directly from you: When you fill out forms, submit RFQs, sign contracts, or contact
• Automatically: Through cookies, server logs, and analytics tools when you visit our
• From third parties: Credit reference agencies, business registries, trade directories, and publicly available sources.
• From business partners: Suppliers, freight forwarders, and financial institutions involved in

5.  Legal Basis for Processing (UAE PDPL)

Under the UAE PDPL, we process personal data based on the following legal grounds:

1. Consent: Where you have provided explicit consent (e.g., for marketing communications).
2. Contractual Necessity: Processing necessary to perform a contract with you or take steps at your request before entering a contract.
3. Legal Obligation: Compliance with UAE laws, including tax, customs, anti-money laundering, and trade regulations.
4. Legitimate Interests: Pursuit of our legitimate business interests (e.g., fraud prevention, network security, business analytics), provided your interests do not override ours.
5. Vital Interests: Protection of life or safety in emergency

6.  How We Use Your Personal Data

We use your personal data for the following purposes:

• Business Operations: Processing orders, managing accounts, coordinating logistics, and fulfilling contractual obligations.
• Communication: Responding to inquiries, providing quotes, sending order updates, and customer service.
• Payment & Finance: Invoicing, payment processing, credit checks, and debt
• Compliance & Legal: Fulfilling tax, customs, and regulatory obligations; conducting KYC/AML checks; cooperating with law enforcement.
• Marketing & Business Development: Sending promotional materials, newsletters, and market insights (only with your consent, which you may withdraw at any time).
• Website Improvement: Analyzing user behavior to improve our website and
• Security: Protecting against fraud, unauthorized access, and cyber

7.  Data Sharing & Disclosure

We do not sell your personal data. We may share your data with:

Table

All third-party recipients are contractually bound to protect your data and use it only for the specified purposes.

8.  International Data Transfers

As a global trading company, we may transfer personal data outside the UAE to:

• Our affiliates in Seychelles, Africa, Asia, and other
• International suppliers, logistics providers, and financial
• Cloud service providers with data centers outside the

Such transfers are conducted in accordance with the UAE PDPL and appropriate safeguards, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the UAE data protection authority
• Binding corporate rules (for intra-group transfers)

9.  Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

• Active business relationships: For the duration of the relationship plus 7 years (to comply with UAE tax and commercial record-keeping requirements).
• Marketing data: Until you withdraw consent or we cease marketing
• Legal disputes: For the duration of any legal proceedings plus applicable limitation
• Compliance records: As required by UAE AML, tax, and customs laws. After the retention period, data is securely deleted, anonymized, or

10.  Your Rights Under UAE PDPL

Subject to applicable law, you have the following rights:

Table

To exercise these rights, contact our DPO at [Insert DPO Email]. We will respond within 30 days of receiving a verified request.

11.  Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption: SSL/TLS encryption for data in transit; AES-256 encryption for sensitive data at
• Access Controls: Role-based access controls, multi-factor authentication, and least-privilege
• Network Security: Firewalls, intrusion detection systems, and regular vulnerability
• Physical Security: Secure premises, access logs, and visitor
• Employee Training: Regular data protection and cybersecurity awareness
• Incident Response: Documented breach response procedures with notification to the UAE data protection authority and affected individuals within 72 hours where required by law.

12.  Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Ensure website functionality and
• Analyze traffic and user
• Remember preferences and improve user

Cookie Categories:

• Strictly Necessary: Essential for website operation (cannot be disabled).
• Performance/Analytics: Help us understand how visitors interact with our
• Functionality: Remember choices you make (e.g., language preferences).
• Marketing: Track visitors across websites for targeted advertising (only with consent).

You can manage cookie preferences through our Cookie Consent Banner or your browser settings. For details, see our Cookie Policy.

13.  Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us

immediately for deletion.

14.  Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via:

• Email to registered
• Prominent notice on our
• Updated “Last Updated” date at the top of this

15.  Contact Us

For privacy-related questions, data subject requests, or concerns:

Data Protection Officer Vishram General Trading LLC [Insert Full Address] Dubai, United Arab Emirates Email: [Insert DPO Email] Phone: [Insert Phone Number]

You also have the right to lodge a complaint with the UAE Data Protection Authority if you believe your rights have been violated.